Card payment on collection

When collecting your order yourself, we recommend paying by card at the print house. Private customers pay by card on collection or in advance before production begins.

A payment link when someone else collects your order

If a colleague, family member or driver collects your order, you can pay for it yourself in advance using a payment link. We send the link by text message or email, so the person collecting the order does not need to handle payment.

Payment links can also be used for advance payments. For orders requiring advance payment, production begins once payment is confirmed and the artwork is approved.

Invoicing for businesses and associations

Businesses and associations can pay by invoice. Invoicing arrangements and payment terms are agreed when you place an order or receive a quote. We prefer e-invoicing.

Our standard payment term for business customers operating in Finland is 10 days net, unless otherwise agreed in the quote, order confirmation or a separate agreement.

We may check the creditworthiness of customers paying by invoice. Advance payment may be required, for example, for new customers, in the event of payment defaults or for another justified reason.

E-invoicing and the invoicing fee

Please provide your e-invoicing address and operator ID when placing your order. This allows us to send the invoice directly to the correct invoicing system.

An invoicing fee applies. No invoicing fee is charged for online store orders.

Provide your billing details when ordering

Please provide the following information when placing your order:

• the official name of the business or association and its Business ID, if applicable
• billing address
• e-invoicing address and operator ID, if you use e-invoicing
• any purchase order number, cost centre or other reference required on the invoice
• the contact person's name and contact details.

If you notice an error in your billing details, let us know as soon as possible. Include your order number and the details that need correcting. If the invoice has already been sent, include the invoice number too so that we can look into the correction.

When should you request a quote?

Request a quote when you need a custom product or specification that cannot be selected directly in our online store. This might involve a special material, unusual finishing or a project with several components.

In your request, include the product size, quantity, material, page count if applicable, finishing and preferred delivery date. Request a quote.

Late payments

Late payments may incur statutory late payment interest and reasonable collection costs in accordance with applicable legislation.