General

These terms apply to all orders placed through aDigi Oy’s online service. By placing an order, you agree to these terms. Please read them carefully before ordering.

aDigi Oy’s delivery terms are based on the recommendations of the Finnish Graphic Industry.

Ordering and Artwork

You can order printed products easily and quickly through our online service. The listed prices apply to ready-to-print materials that match the order specifications.

If the submitted material does not meet the requirements, we will contact you regarding possible additional costs before starting the job. Each order is carefully checked and confirmed via email – or by phone if necessary. We reserve the right to adjust prices upon order confirmation.

Prices and VAT

All prices include the current VAT, unless otherwise stated.

Payment Terms and Credit Check

If you choose invoice as the payment method, we reserve the right to check credit information. In case of credit issues, prepayment may be required before starting the job. The invoice payment term is 10 days net.

Delivery

Products are delivered to the address provided in your order using the selected delivery method. If there are delays in delivery, we will notify you promptly by email or phone.

Return Policy

Printed products are always produced individually according to the customer’s materials and instructions. Therefore, they cannot be exchanged or returned, unless there is a significant quality defect.

Defective Products

If you discover a defect in the product, please report it immediately by email to adigi@adigi.fi.

A product is not considered defective if:

• The defect is due to the customer’s original material, correction marks, or an approved proof.
• Minor variations occur in color tones, paper, or finishing compared to samples.
• No more than 1% of the products in the total delivery batch are defective.

Note: Errors in materials supplied directly by the customer are not covered by the return policy. If the artwork has been designed by aDigi and approved by you, the responsibility for the content rests with the customer after approval.

Contact Information

aDigi Oy
Saariniemenkatu 6, 00530 Helsinki
Tel. 09 737 001
Email: adigi@adigi.fi